Shipping Policy
Shipping Policy
At Silva, we are committed to delivering your fashion-forward purchases with care and efficiency. Please take a moment to review our shipping policy for a seamless shopping experience.
1. Shipping Destinations
Silva proudly offers shipping to destinations around the world, ensuring that our exceptional clothing finds its way to fashion enthusiasts globally.
2. Processing Time
Our dedicated team works diligently to process and prepare your order within 1-2 business days after payment confirmation. During peak seasons or special promotions, please anticipate a slightly extended processing time.
3. Shipping Methods
To guarantee reliable and secure deliveries, we collaborate with trusted carriers. During the checkout process, you will have the flexibility to choose your preferred shipping method, allowing you to tailor your shipping experience.
4. Shipping Rates
Shipping charges are determined by various factors, including your location, selected shipping method, and the weight of your order. To obtain an accurate shipping cost for your order, simply add items to your cart and proceed to checkout, where shipping charges will be displayed before finalizing your purchase.
5. Estimated Delivery Times
Delivery times are contingent on your shipping destination and chosen shipping method. While we strive to provide accurate delivery estimates, please bear in mind that unforeseen circumstances, such as customs delays or inclement weather, can impact delivery times. Here is a general overview:
- Domestic Shipping (within your country): 3-10 business days
- International Shipping (outside your country): 7-21 business days
6. Tracking Your Order
Upon shipment, you will receive an email containing a tracking number. This tracking number will allow you to monitor the progress of your order and receive real-time updates on its status.
**7. Order Delays and Issues**
Should you experience any delays or issues with your order, please don't hesitate to reach out to our dedicated customer service team at customerservices@silva-official.com . We are committed to swiftly addressing your concerns and ensuring that your order reaches you promptly.
8. Missing or Damaged Items
In the unlikely event that your order arrives with missing or damaged items, kindly contact us within 2 days of receiving your order. We will promptly investigate and provide a satisfactory resolution.
Thank you for choosing Silva for your fashion needs. We value your trust and are dedicated to delivering top-notch fashion and service to your doorstep. Should you have any further questions or require assistance, please do not hesitate to contact our customer service team at customerservices@silva-official.com.
At Silva, we are committed to delivering your fashion-forward purchases with care and efficiency. Please take a moment to review our shipping policy for a seamless shopping experience.
1. Shipping Destinations
Silva proudly offers shipping to destinations around the world, ensuring that our exceptional clothing finds its way to fashion enthusiasts globally.
2. Processing Time
Our dedicated team works diligently to process and prepare your order within 1-2 business days after payment confirmation. During peak seasons or special promotions, please anticipate a slightly extended processing time.
3. Shipping Methods
To guarantee reliable and secure deliveries, we collaborate with trusted carriers. During the checkout process, you will have the flexibility to choose your preferred shipping method, allowing you to tailor your shipping experience.
4. Shipping Rates
Shipping charges are determined by various factors, including your location, selected shipping method, and the weight of your order. To obtain an accurate shipping cost for your order, simply add items to your cart and proceed to checkout, where shipping charges will be displayed before finalizing your purchase.
5. Estimated Delivery Times
Delivery times are contingent on your shipping destination and chosen shipping method. While we strive to provide accurate delivery estimates, please bear in mind that unforeseen circumstances, such as customs delays or inclement weather, can impact delivery times. Here is a general overview:
- Domestic Shipping (within your country): 3-10 business days
- International Shipping (outside your country): 7-21 business days
6. Tracking Your Order
Upon shipment, you will receive an email containing a tracking number. This tracking number will allow you to monitor the progress of your order and receive real-time updates on its status.
**7. Order Delays and Issues**
Should you experience any delays or issues with your order, please don't hesitate to reach out to our dedicated customer service team at customerservices@silva-official.com . We are committed to swiftly addressing your concerns and ensuring that your order reaches you promptly.
8. Missing or Damaged Items
In the unlikely event that your order arrives with missing or damaged items, kindly contact us within 2 days of receiving your order. We will promptly investigate and provide a satisfactory resolution.
Thank you for choosing Silva for your fashion needs. We value your trust and are dedicated to delivering top-notch fashion and service to your doorstep. Should you have any further questions or require assistance, please do not hesitate to contact our customer service team at customerservices@silva-official.com.